In late 2020, the leadership team at Gemstone Logistics decided it was time to revisit our core values.

Our previous values had been the building blocks of Gemstone for nine years and served us well. However, everything from our teams to our offerings have evolved dramatically over the past couple of years, and even more so in recent months. As a result, that original set of values wasn’t serving us as precisely as it had in the past. We knew that in order to continue to evolve under the guidance of strong values, we needed a complete refresh.

We unveiled a new mission statement, vision statement, and core values in January of 2021:

MISSION STATEMENT

Our mission is to bring harmony, efficiency, and balance to workforce projects around the globe.

VISION STATEMENT

Our vision is to be recognized globally as the irrefutable leaders and partners for change on workforce projects, delivering superior technology and expert advice.

VALUES

Putting Customers

First Our clients are at the heart of our business and we will meet or exceed their expectations at every opportunity.

Living Above the Line

We know when to take ownership, accountability and responsibility and will do so, regardless of the outcome.

Embracing Diversity

We are proud to have Gems with diverse backgrounds and will always promote inclusivity.

Delivering Courageous Innovation

We will be curious and inquisitive in the pursuit of enhancing our products, services and relationships.

Enabling Growth

We will help our Gems grow professionally and ensure they are happy at work by fostering a respectful, empowering and fun environment.

Giving Thanks

We will live in gratitude for our opportunities and be authentic and vulnerable with our Gems and clients.

Our Process

Our leadership team came together in December of 2020 to create our new guiding principles. Initially, we wanted to understand which characteristics and actions were currently serving our teams and clients best. At the same time, we felt it was important to connect our values with our vision for the future so that they could lead us forward in a positive direction.

Harmony, efficiency, and balance were other factors we looked at when we sat down to review the values. Since setting out our original values many years ago, Gemstone Logistics has expanded our reach, our team, and our solutions. We wanted our new guiding principles to be able to apply to the diverse teams, clients, software solutions, and service locations that make up the company today.

We also knew as we worked toward creating them that if our core values were too abstract, they would be difficult to apply to our daily work. Our goal was to create a set of ideals that would be guideposts for every Gem, allowing them to measure their actions against them and know whether they were in alignment with those values. We didn’t simply want to put them up on the wall and forget about them; we wanted them to be practical, relevant, and realistic so that we could apply them to every project, client, collaboration, communication, and idea.

Living our values at every opportunity

Our leadership team came together in December of 2020 to create our new guiding principles. Initially, we wanted to understand which characteristics and actions were currently serving our teams and clients best. At the same time, we felt it was important to connect our values with our vision for the future so that they could lead us forward in a positive direction.

Harmony, efficiency, and balance were other factors we looked at when we sat down to review the values. Since setting out our original values many years ago, Gemstone Logistics has expanded our reach, our team, and our solutions. We wanted our new guiding principles to be able to apply to the diverse teams, clients, software solutions, and service locations that make up the company today.

We also knew as we worked toward creating them that if our core values were too abstract, they would be difficult to apply to our daily work. Our goal was to create a set of ideals that would be guideposts for every Gem, allowing them to measure their actions against them and know whether they were in alignment with those values. We didn’t simply want to put them up on the wall and forget about them; we wanted them to be practical, relevant, and realistic so that we could apply them to every project, client, collaboration, communication, and idea.

A simple transition

One marker that tells us the values we chose are well aligned with the company is how seamlessly they work together in real-life situations. For example, we often deliver courageous innovation by trying new ideas, features, and solutions. However, when we try something and it doesn’t work, we are the first to take ownership and make it right for our clients. It’s easy to spot everyday examples like this that draw on two or more of the values.

As with any process at Gemstone Logistics, our values are a collaborative effort that reflected the thoughts, ideas, and feelings of our team members and leaders. The result was that the announcement came with very little surprise; each of us was already living these to some degree in our daily work. We will continue to do so at every opportunity, looking to our values to light the path forward.